Frequently Asked Questions
Frequently Asked Questions
What is DPC and how can I benefit from this kind of healthcare?
What is Direct Primary Care (DPC)?
Direct Primary Care (DPC) is a revolutionary healthcare model that prioritizes a direct and personal relationship between you and your primary care physician. Unlike traditional healthcare systems, DPC eliminates the interference of insurance companies, allowing you to make healthcare decisions collaboratively with your doctor.
With transparent and predictable pricing, you'll experience no copays or hidden fees, ensuring a clear understanding of the cost of your care.
How do I benefit from a DPC Membership with BluegrassMD?
Your membership fee covers services like annual physicals, chronic disease management, wellness education, weight management, and coordination of care with specialists, when needed. There are no co-pays and you will get to take advantage of wholesale-priced labs.
Membership fees allow Dr. Stanton to limit the number of patients she sees, thus allowing more time for providing comprehensive and personalized care. Office visits will be longer, your wait times will be significantly shorter and you will leave happier in pursuit of a healthier lifestyle.
I've heard of concierge medicine before. Is it the same?
Direct primary care and concierge care are both healthcare models that emphasize a more personalized and patient-centric approach, but they differ in their operational structures. DPC is more affordable and does not bill insurance.
I still need a little more information. Can you provide resources?
Looking for more information about direct primary care? Check out the links provided below:
Direct Primary Care Coalition
American Academy of Family Physicians
TEDx Talks, A Health Care Choice You Didn't Know You Could Afford
What is BluegrassMD?
A physician-owned direct primary care practice offering home visits, acute care, wellness, preventive care, weight management, disease risk counseling, and more. Located in the heart of Central Kentucky, we serve Lexington and Nicholasville. Telehealth services are available for all of Kentucky.
What makes BluegrassMD different from my regular doctor?
Dr. Stanton is a board certified internal medicine and pediatrics physician. BluegrassMD provides house calls, telehealth service, and occasionally office visits for adults. Direct primary care ensures unparalleled convenience, offering timely appointments, unlimited access to your primary care physician, and streamlined communication through secure digital platforms, empowering you to prioritize your health on your terms.
What medical conditions do you provide care for?
BluegrassMD is equipped to take care of most primary care and immediate care needs as well as ongoing chronic illness management. If you have a question about a specific condition, please contact us here.
What if I need immediate medical attention or medical attention away from my home?
Call or text us by clicking here! We can work with local physicians and pharmacies to provide treatment, as well as, telehealth visits with us regardless of where you are - provided we have examined you in the state of Kentucky at any time prior.
When can I contact my physician?
Anytime! Non-urgent questions should be sent via text or email, and you will receive a response as soon as possible or the next business day. If it is urgent, please call BluegrassMD or go to the UTC/ER. You can also. contact your doctor via your Patient Hub.
Are my medical records ever shared with insurance carriers or pharmaceutical companies?
We never share your medical records. Medical records are shared only if it is requested by your insurance or by you, the patient.
What happens if I go to a hospital or see a specialist outside of your care?
Please let us know you are going to UTC or ER. We may be able to prevent that visit or at least help guide the care. If you see a specialist or go to the ER/UTC, please have the visit notes or summary emailed, mailed, or faxed to our office.
Our office mailing address is: 424 Lewis Hargett Circle Suite 250, Lexington, KY 40503
Our secure office email is: bluegrassmddoctor@gmail.com
Do you offer house calls?
Yes. If you are a member, please contact us for an appointment. If you are not a member, please click this link to join and request an appointment. If you are not a member and you are requesting a same day or urgent visit, please call us.
What is DPC and how can I benefit
from this kind of healthcare?
What is Direct Primary Care (DPC)?
Direct Primary Care (DPC) is a revolutionary healthcare model that prioritizes a direct and personal relationship between you and your primary care physician. Unlike traditional healthcare systems, DPC eliminates the interference of insurance companies, allowing you to make healthcare decisions collaboratively with your doctor.
With transparent and predictable pricing, you'll experience no copays or hidden fees, ensuring a clear understanding of the cost of your care.
How do I benefit from a DPC Membership with BluegrassMD?
Your membership fee covers services like annual physicals, chronic disease management, wellness education, weight management, and coordination of care with specialists, when needed. There are no co-pays and you will get to take advantage of wholesale-priced labs.
Membership fees allow Dr. Stanton to limit the number of patients she sees, thus allowing more time for providing comprehensive and personalized care. Office visits will be longer, your wait times will be significantly shorter and you will leave happier in pursuit of a healthier lifestyle.
I've heard of concierge medicine before. Is it the same?
Direct primary care and concierge care are both healthcare models that emphasize a more personalized and patient-centric approach, but they differ in their operational structures. DPC is more affordable and does not bill insurance like concierge does.
I still need a little more information. Can you provide resources?
Looking for more information about direct primary care? Check out the links provided below:
Direct Primary Care Coalition
American Academy of Family Physicians
TEDx Talks, A Health Care Choice You Didn't Know You Could Afford
What is BluegrassMD?
A physician-owned direct primary care practice offering home visits, acute care, wellness, preventive care, weight management, disease risk counseling, and more. Located in the heart of Central Kentucky, we serve Lexington and Nicholasville. Telehealth services are available for all of Kentucky.
What makes BluegrassMD different from my regular doctor?
Dr. Stanton is a board certified internal medicine and pediatrics physician. BluegrassMD provides house calls, telehealth service, and occasionally office visits for adults. Direct primary care ensures unparalleled convenience, offering timely appointments, unlimited access to your primary care physician, and streamlined communication through secure digital platforms, empowering you to prioritize your health on your terms.
What medical conditions do you provide care for?
BluegrassMD is equipped to take care of most primary care and immediate care needs as well as ongoing chronic illness management. If you have a question about a specific condition, please contact us here.
What if I need immediate medical attention or medical attention away from my home?
Call or text us by clicking here! We can work with local physicians and pharmacies to provide treatment, as well as, telehealth visits with us regardless of where you are - provided we have examined you in the state of Kentucky at any time prior.
When can I contact my physician?
Anytime! Non-urgent questions should be sent via text or email, and you will receive a response as soon as possible or the next business day. If it is urgent, please call BluegrassMD or go to the UTC/ER. You can also. contact your doctor via your Patient Hub.
Are my medical records ever shared with insurance carriers or pharmaceutical companies?
We never share your medical records. Medical records are shared only if it is requested by your insurance.
What happens if I go to a hospital or see a specialist outside of your care?
Please let us know you are going to UTC or ER. We may be able to prevent that visit or at least help guide the care. If you see a specialist or go to the ER/UTC, please have the visit notes or summary emailed, mailed, or faxed to our office.
Our office mailing address is: 424 Lewis Hargett Circle Suite 250, Lexington, KY 40503
Our secure office email is: bluegrassmdinfo@gmail.com
Do you offer house calls?
Yes. If you are a member, please schedule online or text us for an appointment. If you are not a member, please click this link to join and request an appointment. If you are not a member and you are requesting a same day or urgent visit, please call us.
Payment Options & Insurance
Do I still need health insurance if I’m a patient with BluegrassMD?
You do not have to have health insurance.
However, if you do have insurance, it can be used for labs, imaging, prescriptions, UTC/ER visits, or hospitalizations. BluegrassMD has collaborated with LabCorp, local imaging centers, and Med-Save pharmacies to offer low prices without insurance.
Do you accept health insurance? If so, which ones?
We do not accept health insurance.
The reason behind this is so that we can prioritize your healthcare experience. By eliminating the complexities of insurance billing, we can offer transparent and predictable pricing, avoid bureaucratic hurdles, and direct our focus solely on providing high-quality, personalized care.
If I have Medicare, can I still become a patient with you?
Yes, but the Medicare insurance cannot be used to cover our services or the membership fee. It may be used for labs, imaging, hospitalizations, prescriptions, and ER/UTIC visits.
What kind of payment options do you accept?
Credit cards, HSA, and ACH transactions from a bank account.
Do you accept HSA for payment purposes?
We do! Please contact your consultant to confirm.
Payment Options & Insurance
Do I still need health insurance if I’m a patient with BluegrassMD?
You do not have to have health insurance.
However, if you do have insurance, it can be used for labs, imaging, prescriptions, UTC/ER visits, or hospitalizations. BluegrassMD has collaborated with LabCorp, local imaging centers, and Med-Save pharmacies to offer low prices without insurance.
Do you accept health insurance? If so, which ones?
We do not accept health insurance.
The reason behind this is so that we can prioritize your healthcare experience. By eliminating the complexities of insurance billing, we can offer transparent and predictable pricing, avoid bureaucratic hurdles, and direct our focus solely on providing high-quality, personalized care.
If I have Medicare, can I still become a patient with you?
Yes, but the Medicare insurance cannot be used to cover our services or the membership fee. It may be used for labs, imaging, hospitalizations, prescriptions, and ER/UTIC visits.
What kind of payment options do you accept?
Credit cards, HSA, and ACH transactions from a bank account.
Do you accept HSA for payment purposes?
We do! Please contact your consultant to confirm.
Membership Questions
What kind of memberships do you offer?
Click here to find out more about our membership options.
How do I enroll?
Please click here to enroll.
How do I access my Patient Hub (also known as portal)
You can access your Patient Hub here.
In your Patient Hub, you'll be able to register, contact your doctor, manage billing/payments, look at any lab results, and more.
Is there a minimum commitment for memberships?
Membership fees will be recurring until you cancel. There is a minimum 3 month commitment for all memberships.
Where can I access information about my membership?
Change your membership or view your information here.
What if I want to cancel?
You can cancel your membership at anytime with 30 days notice.
If you choose to rejoin after terminating membership, there will be a $150 re-enrollment fee.
Can my child be included in my membership?
Absolutely! Ages 5 through adulthood. Any individual under 5 years of age can be seen for acute visits. Wellness visits under 5 years of age cannot be performed adequately at this time.
Do you provide your membership services for businesses?
Yes! Please contact Dr. Stanton via email or phone to discuss our business membership options.
How do my employees enroll with BluegrassMD?
Once you have signed up your business with BluegrassMD, you will receive a separate link providing sign-up options, scheduling, and more.
Is my membership with you tax deductible?
No, but you can use an HSA to pay for your membership or any fees associated with your care from BluegrassMD. Contact your provider to confirm.
Do you have KHSAA Sports Physical paperwork available?
Yes! Please click here to access all current KHSAA paperwork.
Membership Questions
What kind of memberships do you offer?
Click here to find out more about our membership options.
How do I enroll?
Please click here to enroll.
How do I access my Patient Hub (also known as portal)
You can access your Patient Hub here.
In your Patient Hub, you'll be able to register, contact your doctor, schedule appointments, manage billing/payments, and more.
Is there a minimum commitment for memberships?
Membership fees will be recurring until you cancel. There is a minimum 3 month commitment for all memberships.
Where can I access information about my membership?
Change your membership or view your information here.
What if I want to cancel?
You can cancel your membership at anytime with 30 days notice.
If you choose to rejoin after terminating membership, there will be a $100 re-enrollment fee.
Can my child be included in my membership?
Absolutely! Ages 5 through adulthood. Any individual under 5 years of age can be seen for acute visits. Wellness visits under 5 years of age cannot be performed adequately at this time.
Do you provide your membership services for businesses?
Yes! Please contact Dr. Stanton via email or phone to discuss our business membership options.
How do my employees enroll with BluegrassMD?
Once you have signed up your business with BluegrassMD, you will receive a separate link providing sign-up options, scheduling, and more.
Is my membership with you tax deductible?
No, but you can use an HSA to pay for your membership or any fees associated with your care from BluegrassMD. Contact your provider to confirm.
Do you have KHSAA Sports Physical paperwork available?
Yes! Please click here to access all current KHSAA paperwork.
